If you need help or have questions about your product:. If your item was purchased from an authorized retailer: please contact the retailer. Only vendor can intervene on products sold by them. If necessary, they can contact the Sales Department of th
Our care instructions can be found on the labels inside Yves Salomon garments and on our website. We advise you to avoid contact with oil or alcohol based products such as perfumes, cosmetics and hand sanitizers, which can damage the fabric and leave
We recommend keeping your fur in a cotton cover, away from light and heat sources such as the sun, radiators or direct light. We also recommend that you avoid spraying hairspray or perfume directly onto your fur. If your coat does get wet, it should
Leather is a natural material, which requires a lot of delicacy. Over time, it evolves and acquires a patina:. This natural wear is manifested by variations in color and texture. It should be protected from moisture, prolonged exposure to light and e
Our creations are made from quality natural fibers that require special attention. It is important to always refer to the indications on the composition and care label. Washing:. Handwashing is the best way to care for your knitwear. Machine washing
Silk is a noble and delicate material that lasts a very long time when properly cared for. Washing:. Drying:. Ironing:
Yves Salomon takes the care and upkeep of your Furs very seriously. Furs and sheepskin are natural precious materials that require special attention In order to preserve their qualities, color, softness and beauty, avoiding any premature damage. We s
A standard alteration service is offered throughout the year following your purchase. This service is available at our boutique located at 36 rue du Faubourg Saint Honoré in Paris and at our London boutique at 20 Conduit Street. After the first year,
Regarding repairs, Yves Salomon products are guaranteed for a period of 1 year in case of a manufacturing defect. If the warranty period is exceeded and/or the damage was caused by the customer, the customer will be charged for the repair. The item w
Replacement parts are not sold online, but are available for purchase upon request from our Customer Service Department. The availability of these parts is subject to validation by our Workshop.