YVES SALOMON U.K. logo
YVES SALOMON U.K. logo

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ORDER & PAYMENT

How to order online?

To place an order online, simply select your items in the size and color you want and add it to the basket by clicking on "Add to basket". Your purchase can then be finalized by entering your personal details (delivery address, billing address). Then

How do you know that my order is accepted?

Your order is considered and accepted as soon as you receive a confirmation email, and you see it appear in the 'my orders' section. In the confirmation email, you will find your order number and a summary of your basket. If you have not received a c

Can I cancel or amend my order?

Once validated, your order can be cancelled and modified for a certain period of time. Please contact us as soon as possible so that we can cancel or modify your order quickly. If your package has already been shipped, you can wait for the delivery o

Which currencies are accepted?

You can pay for your purchases in Euros and local currencies (via the Yves Salomon Europe website), US Dollars (via the Yves Salomon US website) or Pounds Sterling (via the Yves Salomon UK website).

Which payment methods are accepted?

You can pay for your purchases via multiple channels. We accept the following payment methods:. American Express. Apple Pay. Bancontact. GiroPay. iDeal. Master card. PayPal. Przelew24. Sofort. Visa. For payments by credit card, you will need to enter

Can I use different paiement methods?

At the moment we only accept one method of payment per order.

Is it safe to buy online on Yves-Salomon.com?

All transactions on our site are secured. Card payments made online are transferred via a server using secure encryption technology (SSL) to protect your personal and payment details. You will notice the URL prefix "HTTPS" and the padlock symbol appe

My payment has been refused, what should I do?

Please check that when you place an order, your billing address matches your payment method information. If your payment method is not accepted, please contact your bank for assistance, or reorder using another payment method. If the problem persists

When will I be charged?

Your bank account will be debited upon validation of your order. Knowing that there is always a delay from the banks, the validation of payment can sometimes take a day after the validation of the order.

Do you offer duty-free?

Our online shop does not allow you to benefit from tax exemption. Tax-free shopping is only available in our shops, for purchases made in the shop.